Privacy Policy

At SmartBuy Electro (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://smartbuyelectro.com/ (the “Site”), purchase our products, or interact with us in any way. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party services)

  • Account credentials

b. Non-Personal Information

This includes:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Referring and exit pages

  • Date and time of visits

  • Interaction data (pages viewed, links clicked, etc.)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Remember your preferences

  • Track Site usage for analytics and marketing

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process transactions, deliver products, and provide order updates

  • Customer Service: To respond to inquiries, requests, and complaints

  • Account Management: To manage your account, password resets, and order history

  • Marketing and Promotions: To send newsletters, product recommendations, and promotional offers (you can opt out at any time)

  • Improving Our Site: To analyze trends and improve website performance and usability

  • Legal Compliance: To comply with applicable laws and protect against fraudulent transactions

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

a. Third-Party Service Providers

Trusted partners who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Email marketing tools

  • Web hosting services
    These partners only receive the information necessary to perform their specific function and are contractually obligated to protect your data.

b. Legal Requirements

We may disclose your data if required by law, subpoena, or court order, or to protect our rights and safety.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with appropriate notice.

4. Data Retention

We retain your information for as long as needed to:

  • Provide services and support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your account or data by contacting us at [insert contact email], and we will comply unless we are required to retain it.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you

  • Correction: Request corrections to inaccurate or incomplete data

  • Deletion: Request we delete your data (subject to legal obligations)

  • Opt-out: Unsubscribe from marketing emails using the link provided in each email

  • Cookies: Adjust your browser settings to disable cookies

To exercise your rights, contact us at privacy@smartbuyelectro.com.

6. Data Security

We take your privacy seriously and implement security measures such as:

  • SSL encryption during data transmission

  • Secure servers and firewalls

  • Limited access to personal data by authorized personnel only

  • Regular software updates and monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to keep your password confidential and use caution when sharing personal information online.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn we have collected information from a child under 13, we will promptly delete it.

8. International Users

If you access our Site from outside the United States, please be aware that your information may be transferred, stored, and processed in the U.S. By using the Site, you consent to the transfer of your data to countries that may not provide the same level of data protection as your home country.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Effective Date” at the top of the policy. We encourage you to review this page regularly for the latest updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SmartBuy Electro
Email: support@smartbuyelectro.com